We’re thrilled to have you as our Guests here at Fusion Lofts, so to make sure we can indulge you in the style and luxury you deserve, we need a few things from you.
1 Bedroom Private Boutique Apartment From Only $ 295 Per Night. **
3 Bedroom Private Boutique Apartment From Only $ 595 Per Night. **
Terms&Condition These conditions govern all bookings made (whether through website, email, telephone or other means) with FUSION LOFTS. You accept these conditions yourself and on behalf of all members of your party whether you are booking as a guest or on behalf of others. In addition by visiting or using our website, you agree to comply with the Site Terms and Conditions 1. Booking Any booking made by you shall be deemed to be an offer by you to purchase the relevant apartment arrangements subject to these conditions. A contract between you and FUSION LOFTS shall only come into existence: * if booking by telephone, once your Reservations Executive has confirmed acceptance of your payment details; or * if booking by via our website or email and the requested apartment is available, once you receive confirmation by email of your booking with the relevant booking link. We reserve the right to refuse, at our sole discretion, any booking you make with us. It is the responsibility of the booker to notify FUSION LOFTS at the time of booking of the names of the relevant guests and whether they are adults or minors. Bookings for accommodation require at least one full name for each apartment. At FUSION LOFTS owned apartments, non-corporate bookings will not be accepted from any paying guests under the age of 25. Proof of identification and date of birth may be requested at check-in. Should proof of identification and date of birth not be presented on request, FUSION LOFTS reserves the right to cancel the booking. Please check your details carefully before you book as incorrect or incomplete details may result in the booking being cancelled. Passport, visa and health requirements for you and your party are your responsibility. You are advised to ensure that you put in place appropriate travel insurance policies to cover cancellation, medical cover and cover for loss or damage to personal property during your stay. To confirm your booking FUSION LOFTS require a completed booking form or a completed booking link via the internet. Telephone bookings are confirmed only when FUSION LOFTS has accepted the booking in writing or by email and has taken payment in full. Payment in full is required at the time of booking, unless otherwise agreed in writing. Should payment not reach FUSION LOFTS within the required time FUSION LOFTS reserve the right to suspend or cancel any bookings made and any deposit paid may be forfeit. Any late payments will result in interest being charged on the sum due at a rate that is 4 above Bank of England base rate for the period concerned. Payment should be made through the following methods of payment: * Visa, MasterCard, Amex, Diners, Switch, Solo, Delta; * Bank Transfer: US Dollars (Bank details are available on request). We may pass your debit/credit card details to a third party to process any payments. Where FUSION LOFTS is unable to confirm the initial requested accommodation, an alternative may be provided and an email or other notification will be sent to inform you of the details. FUSION LOFTS will endeavour to hold the reservation for 48 hours in order for you to signify acceptance by making payment in full. 2. Rates All apartment rates quoted are based on the rates prevailing at the time that a booking is confirmed (in the currency requested). Once a booking has been confirmed FUSION LOFTS will not change the rate quoted unless you amend the booking but otherwise rates are subject to change without notice and may vary for currency exchange movements where applicable between UK and overseas locations. Exchange rates are determined by FUSION LOFTS. Sales Tax is charged at the rate in force at the time of booking. 3. Deposit A deposit covering additional charges incurred during your current (or any future) stay with FUSION LOFTS, breakages and damages may be taken at the time of booking. FUSION LOFTS reserves the right to deduct from the deposit without further notice, all amounts chargeable under these conditions, including, but not limited to, further accommodation charges. Within one week of any deduction of any additional charges from a deposit, FUSION LOFTS will provide the booker by e-mail or otherwise with a breakdown of the issues and the applicable additional charges. If additional charges are taken from the deposit the remainder of the deposit will be refunded to the person who paid the deposit at the end of the guest’s stay after an inspection of the apartment occupied and subject to settlement of all charges owing to FUSION LOFTS. 4. Payment of Additional Charges Valid credit/debit card details must be supplied at the time of booking to cover additional charges incurred during your current (or any future) stay with FUSION LOFTS, breakages and damages. FUSION LOFTS reserves the right to deduct from the relevant credit/debit card, without further notice, all amounts chargeable under these conditions, including, but not limited to, further accommodation charges. Upon arrival at the apartment debit/credit card details may also be taken as security for any additional charges (which may be charged separately by FUSION LOFTS or the preferred supplier). In relation to FUSION LOFTS owned apartments, FUSION LOFTS may deduct from the debit/credit card the amounts of any additional charges incurred by the guest during their stay. The additional charges include: * Telephone Calls: Telephone calls are charged separately. Sometimes, telephone call charges are provided by a 3rd party supplier. Where this arrangement exists, it is the guest’s responsibility to set up a charge account with the service provider direct (details available in the apartment). * Broadband Internet: FUSION LOFTS will make every effort to ensure that the service is available at all times, but FUSION LOFTS cannot guarantee any internet or broadband connection availability. If there is a fault which is deemed by FUSION LOFTS to be associated with the user’s hardware or software, no support will be available. * Other Chargeable Services: Details of any other additional services are available on request. The cost of any such services is payable directly to the apartment house. * Cleaning: FUSION LOFTS expects the apartments to be left in a reasonable state on departure. If, at FUSION LOFTS’s discretion, additional cleaning is required on departure, the cost of this cleaning will be charged as an additional charge. When the duration of the reservation is in excess of 28 days, a discretionary final cleaning charge of up to $200 plus Tax may be charged. In addition, if an apartment is deemed unfit for occupation, the booker /guest will be obliged to pay compensation to FUSION LOFTS for loss of revenues in addition to the costs of cleaning and repair. FUSION LOFTS reserves the right to charge $200 plus Tax (in addition to the general cleaning charges) for specialist cleaning to an apartment and/or its contents where smoking has taken place in a smoke free building. * Damages: Damages to the apartment or contents caused by the guest must be paid in full by the booker. In the event of any breakages or damage discovered after the guest vacates, FUSION LOFTS will notify the booker by e-mail within 1 week of the guest’s departure, providing a detailed breakdown of the issues and the cost of rectifying them. Where possible, photographic evidence will also be supplied. Inventories and condition reports can be provided at the beginning and at the end of the accommodation period if required. * Keys: FUSION LOFTS will issue the guest with sets of keys (as relevant) and extra keys are available on request. If the issued keys are not returned on departure a charge of up to $110 plus VAT will be made to the booker. If between the hours of 10 pm and 8 am a guest locks themselves out of the property and/or the apartment and requires assistance to re-enter the property and/or the apartment, FUSION LOFTS reserve the right to charge $200 plus VAT call out charge in addition to the charge for lost keys. * Call Outs: If the emergency call out number is used to call out the apartment manager between the hours of 10 pm and 6 am for any purpose other than an emergency, FUSION LOFTS reserve the right to charge the booker a call out fee of $200 plus VAT. * Within one week of any deduction of any additional charges from a debit/credit card, FUSION LOFTS will provide the booker by e-mail or otherwise with a breakdown of the issues and the applicable additional charges. In relation to any additional charge payable, in the event that payment under a debit/credit card is declined, for any reason, or no card details are provided, FUSION LOFTS reserves the right to charge the booker or guest direct. The booker or guest must pay this invoice within 7 days of issue. 5. Arrivals and Departures Apartments are available for occupation from 15:00 hours on the day of arrival to 10:00 hours on the day of departure. Any additional hours of occupation outside the available times in each period of 24 hours will be charged as one extra day unless otherwise agreed. Early check in/late check out cannot be guaranteed unless the booking is made from the night before arrival/for the night after departure. Key collection details will be provided to the booker prior to the check-in date. Many apartments operate unmanned receptions so access codes and other relevant details will be provided only after a booking is confirmed. It is then the booker’s responsibility to ensure that the guests have all the key, access codes and other relevant information, provided to them by FUSION LOFTS, to allow guests to access the apartments. 6. Cancellations and Amendments If you wish to alter your booking, FUSION LOFTS will endeavour to comply with your requirements, but cannot guarantee that these will be met. You will be obliged to pay any additional expenses incurred as a result of an alteration. Cancellations and amendments to confirmed bookings are subject to the following conditions, in addition, FUSION LOFTS may charge, at its discretion, an amendment fee of up to $100 plus Tax to cover the necessary administrative costs incurred: No refunds will be made for non-arrivals for any reason. Depending on the reasons for your cancellation, you may be able to reclaim cancellation charges from your insurance company if you have taken out travel insurance. Requests for cancellations and amendments must be made by contacting FUSION LOFTS’s reservations team during (US Central Time) office hours. Any cancellations or amendments notified directly to the preferred supplier will not be effective. Reservations not amended or cancelled through FUSION LOFTS’s reservations team may become subject to a 100% charge to be applied. Cancellations: * All cancellations must be confirmed in writing. Cancellation charges will be applied in relation to the notice period between notification of cancellation and the date of stay at each apartment within a booking: Notice period Charges Payable Under 14 days 100% of the total charges 14-28 days 50% of the total charges 29 days to 3 months $100 plus VAT More than 3 months no charge * If you wish to cancel or further amend an extended booking (see “Extensions” below), you will be liable to pay the total charges for the extended period in accordance with the scale above. * FUSION LOFTS reserves the right to treat any reduction in the number of nights or apartments booked which results in a reduction in the overall charges payable as a cancellation. Amendments: * All amendments are subject to availability. Should any amendments be rejected your original booking will be reinstated. * Name changes or child age changes will not incur any charges. 7. Extensions * If you wish to extend a stay, FUSION LOFTS requires notice in writing. Please give as much notice as possible in order to facilitate your request. All extensions are subject to availability and rate change. Failure to give FUSION LOFTS notice in writing of an intention to extend a stay may result in your apartment being booked by another guest. * Where notice of intention to extend your stay has been given, FUSION LOFTS reserves the right to take all additional payments and charges from any credit/debit card used to make the original booking (plus any further deposit requirements). Where payment has been made by cheque or bank transfer, an invoice for the requested extended period will be sent to the billing address provided at the time of booking and payment must be made by return. 8. FUSION LOFTS Cancellations * In the unlikely event of your booking having to be changed or cancelled, we will contact you (by telephone where reasonably possible in the case of a significant change or cancellation) as soon as is reasonably practical, to explain what has happened and inform you of the cancellation or change. *If a significant change has to be made (and the change is not acceptable to you) or your booking has to be cancelled, we will, if possible and as soon as reasonably practical, offer you an alternative apartment of similar type and standard in a similar location for the same dates. In such circumstances, the advertised cost of the alternative apartment will be payable. Obviously, if the alternative apartment is advertised at a lower price, you will receive a refund (if you have already paid the balance of your total cost) of the price difference. *If you do not wish to accept a significant change or any alternative apartment offered or we cannot offer you a suitable alternative apartment, you will receive a full refund of all monies paid to us. *You should inform us as soon as reasonably possible whether you wish to accept any change or alternative apartment offered, or alternatively whether you want a refund. In the unlikely event that you fail to tell us that you wish to accept any change or alternative apartment we are entitled to assume you wish to cancel your booking and receive a full refund of all monies paid to us. 9. Accommodation and Occupancy All apartments are occupied as serviced apartments and on the basis that no rights of tenancy are created, If this contract is with an individual person (as opposed to a company) then by entering into this agreement the person is declaring that the apartment booked is not his / her principal place of residence. Reasonable care has been taken that the content of the FUSION LOFTS website (and/or other means of promotion or advertising) is correct but it is subject to amendment at any time without notice. All content on the FUSION LOFTS website (and/or other means of promotion or advertising) is published in good faith but you acknowledge that FUSION LOFTS cannot check the accuracy of all information provided by its preferred suppliers. Given the above factors, FUSION LOFTS does not warrant that any the content of the FUSION LOFTS website (and/or other means of promotion or advertising) accurately or completely describe any of the apartments. FUSION LOFTS's web site may link to other web sites and FUSION LOFTS are not responsible for the data policies, content or security of these linked web sites. You should note the following points about apartments: * apartments are individual and vary in style, size and layout so furnishing details are not uniformly standard. Although accommodation and location are confirmed in advance, the exact apartment cannot be guaranteed prior to arrival; * The FUSION LOFTS website (and/or other means of promotion or advertising) may contain a plan of the layout of the apartment. The plan will only be a general representation of the accommodation. Actual unit size, design, fixtures, furnishings and facilities may vary from those shown on the plan; * The number of people permitted to occupy each apartment is limited to the number of beds. In some apartments extra beds can be provided and this will be at a charge to be agreed at the time of booking. If the number of people permitted to occupy an apartment is exceeded, FUSION LOFTS or the preferred supplier may refuse access to the accommodation and either reserves the right to charge for additional apartments; * You and your party must comply with any rules and regulations set by FUSION LOFTS, if the apartment is FUSION LOFTS owned, and/or the preferred supplier in relation to their apartments. In any event we recommend that you take time to familiarise yourself with the safety procedures in the apartments, the building and local area, paying particular attention to fire evacuation details and security; * You and the other members of your party are responsible for payment of any charges made for use of facilities, such as but not limited to additional laundry services, food services, and for any other fees levied by FUSION LOFTS and/or the preferred supplier (under these or the preferred supplier’s conditions) for the use of amenities; * Where internet or broadband connectivity is available, you agree to use such services in a responsible manner and not for any illegal purpose. * FUSION LOFTS shall use reasonable endeavours to retain any items left in apartments for up to 3 month after the guest’s departure date. Please email info@fuisonlofts.com for enquiries relating to any lost items. For further information on individual apartments please email info@fuisonlofts.com 10. Restrictions In relation to FUSION LOFTS owned apartments the following restrictions apply as standard. There may be other restrictions at preferred supplier apartments. Full details are available on request: * Smoking: FUSION LOFTS operates a non smoking policy in its own apartments. If, in our reasonable opinion, smoking has occurred in the apartment during your stay we reserve the right to charge you for additional cleaning of the apartment. * Pets: FUSION LOFTS regrets that pets are not allowed in the apartments. 11. Liability FUISION LOFTS cannot be held responsible in any way for loss of, or damage to, contents, furniture, fittings or any personal belongings at the apartment locations. Nor can we be held liable for the acts or defaults caused by third parties. You are advised to ensure your own insurance policies cover loss or damage to personal property during your stay. We strongly recommend that you take out adequate travel and personal insurance. Furthermore, we cannot be held responsible for any personal injury however caused at the accommodation provided. Nothing in this contract seeks to exclude liability for death and personal injury or any other liability not excludable under the laws of Panama The client and the property owner should therefore effect their own insurance against such risks. 12. Services FUSION LOFTS cannot guarantee, or be held responsible for any failure or interruption of, services to the apartment or the building, including electricity, air conditioning, water or any damage, telephone, broadband, internet and other communications, disruption or noise caused as a result of repair works being carried out in another part of the property. However, upon notification by a guest/booker, FUSION LOFTS will use its best endeavours to maintain and rectify (within a reasonable period of time) all services and issues (within reason) to FUSION LOFTS owned apartments, and will use reasonable endeavours to ensure any preferred supplier is made aware of, and rectifies, such problems within a reasonable period. 13. Feedback and Complaints FUSION LOFTS aims to deliver the best possible service, but in the unlikely event that you are dissatisfied with the service offered, you should notify FUSION LOFTS in writing or by email as soon as possible in relation to any complaint about the booking service. In relation to any complaint about the apartment, you should notify the apartment manager as soon as possible in the first instance. If the problem cannot be resolved during your stay, you should email guestservices@fuisonlofts.com, or you can call us on +507 651 390 92. Our policy is to acknowledge any complaint within five working days, advising you of who is dealing with your concerns and attempt to address them. 14. General FUSION LOFTS reserves the right to change these conditions from time to time. Should guests be in breach any of these conditions, FUSION LOFTS reserve the right to request that guests vacate their apartment within 24 hours. These conditions shall be governed by and construed in accordance with the laws of Panama and the Courts of Panama shall have exclusive jurisdiction in relation to any claim, dispute or difference concerning these conditions and any matter arising from them. 15. Privacy We may use your contact details to inform you of our products including special offers that we think may be of interest to you. If you do not want us to use your contact information to send details of our products to you please let us know in an email to info@fusionlofts.com. All information collected or properly obtained during the booking process will be processed in accordance with our Privacy Statement which, with our web site use terms, are incorporated into these conditions. From time to time we randomly record telephone calls as a security measure and to monitor and improve customer service. 16. Website Terms and Conditions This terms and conditions describe the legal framework under which you agree to participate on our site, what your rights and responsibilities are and what you can expect from us. By visiting or using this site, you hereby agree to and accept these terms and conditions. If you do not agree with these terms and conditions then you are not authorized to use this site. Disclaimer Information on this site is posted in good faith and updated regularly, but FUSION LOFTS cannot guarantee its completeness and accuracy. FUSION LOFTS does not accept any liability to you or any third party for any error or omission on this site. FUSION LOFTS may change, update or delete the terms and conditions or any information on this site without prior notice. FUSION LOFTS does not warrant that this site will be uninterrupted, error free or that any information or other material accessible from this site is free of viruses or other harmful components. Booking accommodation In addition to the site terms and conditions if you place a booking through FUSION LOFTS, separate terms and conditions will apply. Which booking terms and conditions apply will vary depending upon whether you book a FUSION LOFTS owned property or one from our preferred suppliers. You will be notified of the relevant terms and conditions at the time of booking. In the event of any inconsistency between the booking terms and the site terms, the booking terms and conditions prevail. Special Offers & Promotions Special Offers & Promotional or discounted offers on this site are provided at the discretion of FUSION LOFTS. All offers are subject to availability and may be withdrawn at any time. Third parties Reference in this site to any products, services, processes, trade names, trademarks or other information of third parties does not imply or constitute an endorsement, sponsorship or recommendation to you by FUSION LOFTS. Privacy statement Please click here to see our privacy statement for details of how FUSION LOFTS may use any information obtained from your use of this website. Your responsibility You must keep secure any means of identification which FUSION LOFTS supplies to you in order to use any services on this site. You acknowledge that you will be financially responsible for all use of this website including the use of your account by others. You must supply accurate and not misleading information when using any services on this site. You confirm to FUSION LOFTS that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use this website in accordance with all the terms and conditions contained within. Applicable law and jurisdiction These site terms shall be governed by Panama. Any disputes involving this site shall be subject to the jurisdiction of the Panamanian courts. No unlawful or prohibited use As a condition of your use of this site you warrant to FUSION LOFTS that you will not use this site for any purpose that is unlawful or prohibited by these terms, conditions and notices. Links to third-party site This site may contain hyperlinks to sites operated by parties other than FUSION LOFTS. These hyperlinks are provided for reference only. FUSION LOFTS does not control them and is not responsible for their contents or your use of them. FUSION LOFTS’s inclusion of hyperlinks to such sites does not imply any endorsement of the material on such sites or any association with their operators. Last Updated 7 Sept 2007 I Agree
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